International Forum on Expert Finder Systems
Charting the Informational Universe
September 16-18, 2025
Cleveland, OH

PROGRAM

Evaluating User Engagement in a Research Information Management System at a Large Research-intensive University
PRESENTATION
Wednesday, September 17, 2025
2:40 pm - 3:10 pm
Description

At the heart of a valued research information management (RIM) service is a well-curated set of easily accessible and trustworthy data that describe an institution's research activity. The cultivation of those data into beneficial use cases requires ongoing collaboration among myriad stakeholders from within the research development community (librarians, faculty administrators, communications specialists, technology licensing agents, facility and equipment managers, IT personnel, etc.).

This presentation will explore the social interoperability involved in nurturing the library-managed RIM services at two major midwestern research universities—from the partnerships involved in unifying previously siloed sources of data to the use cases supported in each campus' quest to understand, report on, and showcase its research accomplishments.

The presenters will discuss several collaborations, including creating a workflow to harvest local patents data and supplement with details from the U.S. Patent and Trademark Office, leveraging Crossref publication data to support communications professionals in efforts to pitch research-related stories to major news media, and porting legacy faculty activity data into a single, centralized campus repository in order to retire aging unit websites and databases.

Speaker
  • Rachel Miles, Assistant Director for Research Impact and Information Management, Virginia Tech
Co-speakers
Moderator

Sponsors and Exhibitors

Founder and Organizing Sponsor

Gold Sponsor

Gold Sponsor

Gold Sponsor

Silver Sponsor

Silver Sponsor

Silver Sponsor